If you’re managing a direct-to-consumer (DTC) business, scaling from $1 million to $10 million in revenue might feel like an overwhelming climb. But it doesn’t have to be. The secret weapon used by many successful startups? Offshore teams, specifically in the Philippines.
Just ask entrepreneur Gregg Carey. His DTC brand was stuck at $400K in revenue, partly due to operational bottlenecks. The solution? He assembled an offshore team in the Philippines. The result? His company skyrocketed to $10 million in annual revenue.
This blog, inspired by a webinar, will outline how offshore staffing can supercharge your business’s growth while keeping operations lean and effective. Intrigued? Stick around.
Key Takeaways for Quick Skimmers
- Build early-stage competency without overspending.
- Hire skilled professionals, not task-oriented VAs.
- Cost savings don’t mean sacrificing quality.
- Philippine teams excel in logistics, CX, finance, and design.
- Free up time for growth-driving areas like product development and marketing.
- Tailored for businesses scaling from $1 million to $10 million.
Why Founders Often Become Bottlenecks and How Offshore Talent Solves It
Ever feel like you’re spending more time putting out fires than focusing on strategic growth? You’re not alone. Many founders, like Gregg Carey, face similar challenges. Between delegating tasks and developing operational structures, they often become bottlenecks.
Gregg knew he had to offload operations to scale his business. By hiring a highly skilled offshore team, he freed himself to focus on growth-driving areas like product innovation and marketing.
“I didn’t want to hire someone I had to manage. I wanted someone who could manage me,” Gregg shared. Offshore staffing allowed him to bring in not just task-doers, but decision-makers.
Takeaway? Offshore teams aren’t about cheap labor. They’re about filling critical gaps with the expertise you don’t yet have.
Breaking the Offshore Stereotype Cost and Competency in Philippine E-Commerce TeamsÂ
Offshore staffing structures often carry an unfair reputation of being low-skill or cost-cutting measures. That couldn’t be further from the truth when it comes to Philippine operations.
Why the Philippines?
- Professional Expertise: The Philippines is a global hub for supply chain management, customer support, and financial services, thanks to its booming BPO (Business Process Outsourcing) industry.
- Cultural Alignment: With high English fluency and a work culture similar to the U.S., collaboration is seamless.
- Creative Advantage: A rich arts and music culture enhances capabilities in design and branding, making it a hidden gem for creative tasks.
Whether you’re seeking to build a team for customer support, logistics, or inventory management, you’ll find world-class talent in the Philippines.
Ideal Structures What to Offshore vs What to Keep Onshore
Achieving balance is key when building an offshore team. A hybrid structure allows you to maximize efficiency and quality across various business areas.
- Offshore Roles
- Operations Management
- Finance and Accounting
- Logistics and Supply Chain
- Customer Service
- Design
- Onshore Roles
- Product Development
- Branding and Marketing Strategy
- High-level Management
This blend ensures you’re allocating resources where they’re needed most, especially when working within lean budgets.
How to Scale Profitably from $1M to $10MÂ
Scaling a DTC business requires hard decisions about resource allocation. Here’s why integrating offshore operations is critical for sustainable growth.
- Lean Teams Build Strong Foundations
Hiring offshore ensures you’re optimizing operational costs while creating a robust infrastructure to support future scaling.
- Savings Reinvented as Growth Capital
The lower cost of offshore labor means you have more flexibility to increase marketing budgets, reinvest in product development, or hire U.S. talent where necessary.
- Adapting to Growth Stages
From $1M-$10M, each business stage demands different team skill sets. Philippine teams can adapt to these needs, ensuring consistent growth without headcount bloat.
Combine this setup with AI to amplify team output and further boost your profitability.
Don’t Lower Your Standards Just Because It’s OffshoreÂ
A common mistake when hiring offshore is aiming for the lowest cost possible. This often leads to subpar results. Instead, hire A-players by offering slightly above-market rates.
Why? Paying a bit more ensures you attract top-tier talent while respecting professionals who value fair pay. Plus, working remotely is a huge perk in the Philippines, eliminating the need for employees to endure grueling commutes of up to four hours daily.
“Your business is only as strong as the team behind it,” Carey reminds us.
Bonus Hidden Wins: Mental Clarity and Time Freedom
One of the less tangible but equally vital benefits of offloading your operations is reclaiming mental bandwidth. Here’s what you gain:
- Clarity: Focus on innovation and strategic growth rather than day-to-day minutiae.
- Time Freedom: Eliminate distractions, and use overlapping hours wisely for smooth workstreams.
- Productivity: Enable teams to work asynchronously, reducing interruptions and fostering deep work.
Offshore and AI are the Future of Lean TeamsÂ
Combining skilled offshore talent with AI tools elevates efficiency to another level. You don’t always need a bigger team. Often, you only need a more capable one.
AI amplifies productivity, allows for higher-quality output, and saves resources by eliminating redundant processes. The result? A lean, tech-driven team delivering maximum impact.
Partnering with the Philippines is Mission-Critical
Offshore staffing isn’t just about outsourcing. It’s about strategically expanding your core team to enhance growth and profitability. Organizations like More Staffing specialize in building offshore teams tailored to your needs, making the process seamless and stress-free.
Want to explore how offshore staffing can transform your business? Schedule a consultation with More Staffing and start building your dream team today.
